Thank you for visiting and shopping at ONESEVENTWELVE! Following are the terms and conditions that constitute my Shipping Policy.
Shipment processing time
Most orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. I don’t ship outside the U.S.A. If you need something shipped faster, please see the “Expedited Shipping” section below.
Custom orders are made to order: They require five (5) to ten (10) business days to create and will ship upon completion.
If I’m experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, I will contact you via email or telephone.
You are responsible for providing an address that USPS recognizes as a deliverable address. I have no control over shipping once a package departs the studio. If there are any issues with delivery for reasons out of my control (address provided to us is not accurate, issues within the shipping company, etc.), I’m not responsible for shipping delays.
Shipping rates & delivery estimates*
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated* delivery time | Shipment cost |
| USPS Ground | 3-5 business days | Free |
| USPS Priority | 2 business days | $11 |
| USPS Overnight** | 1-2 business days | Contact me |
**Delivery delays can occasionally occur. I’m not responsible for errors made by the shipping carrier, such as delayed items or lost packages, or for delays in shipping due to acts of God that are out of my control, such as epic snowstorms, natural disasters, or any other extraordinary circumstance that causes unforeseen interference with carrier routes. If an exchange is desired, the buyer pays all shipping costs incurred. Please see my Refund and Exchange Policy for more information.
**Overnight delivery is only available on a case-by-case basis. Please contact me if you wish to have your item shipped via USPS Priority Mail Express (Overnight) so I can calculate your shipping costs.
Expedited Shipping
If you need your order before a certain date, please contact me PRIOR to submitting it so I can determine whether I’m able to meet your deadline. If I’m unable to meet your deadline with standard shipping, EXPEDITED shipping is available. If you select an expedited shipping rate that is not guaranteed, I’m not responsible if the shipping company does not honor the expected timeline. USPS Priority Shipping are not guaranteed shipping methods, although delays with these methods are rare.
Shipment to APO/FPO addresses
ONESEVENTWELVE ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. I currently don’t ship to PO Boxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
ONESEVENTWELVE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Questions?
Email me at hello [at] oneseventwelve [dot] com and I’ll try my best to answer them.