Thank you for your purchase! I really hope you’re happy with it :). However, if you’re not completely satisfied for any reason, please let me know. If you’d like an exchange, tell me and we’ll take it from there.
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all the original tags and labels attached.
To return an eligible item, please email me at hello [at] oneseventwelve [dot] com to begin the process and obtain the return address. After receiving an authorization, place the item securely in its original packaging, including your proof of purchase.
Please note that you will be responsible for all return shipping charges. I strongly recommend that you use a trackable method to mail your return and that you ensure it’s packaged with care :).
After receiving your return and inspecting the condition of your item, I will process your return or exchange. Unless your item is defective or incorrect, returns will incur a $5 restocking fee. This fee will be deducted from your final refund amount.
Please allow at least five (5) days from the receipt of your item to process your return and refund. I will notify you via email when your return has been processed.
The following items cannot be returned or exchanged:
- Personalized or customized items
- Digital designs
For defective or damaged products, please email me at hello [at] oneseventwelve [dot] com.
If you have any questions concerning my policy, please contact me at hello [at] oneseventwelve [dot] com.